Kapital NineFractional operations for founder-led agencies

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Context

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Headcount

1–1011–2021–3536–5051–100100+

Annual revenue band

<$1M$1M–$2.5M$2.5M–$5M$5M–$10M$10M+

Service category

Creative/Design AgencyDigital Marketing AgencySoftware or Product DevelopmentStrategy or Management ConsultancySpecialized Professional ServicesOther

Founder’s current operational involvement

I’m still doing client work and most operational decisions route through meI’ve stepped out of delivery but operations still depend on me dailyI have leaders running ops but I’m pulled in regularly to unblock thingsThe business runs without me in day-to-day; I’m focused on strategy and growth

Who owns operations day to day

Me, the founderA senior person who does it alongside another roleA dedicated ops leader (COO, Director of Ops, or similar)An outside partner or fractional resource

Biggest current pain point

Optional

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